We anonymize our work out of respect for our customers. Highlights from some of our customer projects are featured below.
The customer had experienced multiple vendor turnovers, and was struggling to find a technical team able to craft non-broken solutions...until we stepped in.
We reverse-engineered their ERP and factory inventory systems. Then we began a journey of fixing their backlog and directing numerous, future-thinking long-arc projects.
We created an operational dashboard in the customer's ERP to transmit shipping manifests and bills-of-lading to the logistics vendor's TMS.
The customer now has a helm for routing shipments between their own fleet, customer pick-up, and the external logistics provider.
The customer selected a supply chain logistics consultant and we coordinated to implement a forecasting dashboard for production planning.
Customer's ERP included rudimentary inventory management that was not meeting their needs for granular product movement and real-time product availability. We corrected bugs in the existing implementation and then expanded capabilities to fine-grained pallet movements.
Part of a longer on-going effort. We designed and built a tablet application allowing floor operators to capture live scale data as materials enter into multiple production lines.
The customer was on a schedule for rapid growth and expanding services.
They wanted to serve streaming video, but doing so required integration with a separate video provider and they didn't have a development team to tackle the job.
We conducted a series of meetings with the video provider and the telecom's operations team to gather requirements, chart a plan, and build confidence. The proposed system consisted of:
We built the portal and the middlewares to integrate the systems and deployed in three months start-to-finish.
The customer grew their video subscriber base to approximately 20,000 without any issues from our system.
In a handful of cases, problems occurred in the provider's system that required us to adapt our middlewares, but we performed this work as part of standard support, ensuring the customer experienced minimal friction.
The customer sold their stake in the telecom and started a second telecom.
The net impact for atomicity was that a customer split into two and we inherited support of two systems in different environments. We supported both companies in tandem until one grew into a merger with a larger company. Our software still remains a backbone service for the original company after seven years.
The customer had chartered the creation of a custom CRM and came to depend on it for operations with high-profile financial clients.
Unfortunately, the developer terminated support, leaving the customer in urgent need of a partner willing to pick up the whole tech stack and begin maintaining and extending. We stepped in to assess support potential.
After assessing the customer's environment, we discovered that the previous company had shirked their agreed maintenance responsibilities, leaving the customer's codebase well beyond end-of-life for critical dependencies.
We worked with the customer on a long arc timeline to gradually bring their software up to current standards.
Having established a stable baseline for the customer to continue their operations, we have begun laying in-roads to greener solutions that will outlive our tenure.
Earlier in the firm's life, we delivered engineering work for end customers under a partner MSP's brand while they scaled from a startup. It was someone else's name on the door, but the habits we carry now were forged in that relationship.
The MSP partnership wound down when the partner narrowed its service offering. By then we had already started building Atomicity around everything those years had clarified — our own name, our own compass.
Deep insight you would only gain when working under someone else's brand:
We prioritize strategic business value over quantity of projects. Our next scope of work usually originates in a roadmap conversation rather than a sales cycle, and our longest-running customer, seven years in, calls us first when something needs thinking through.
The systems we ship tend to disappear into the operation. You stop noticing them the way you stop noticing the lights. We hear from our customers about new work, about roadmap conversations, about a peer they want us to meet. We hear from them much less about the things we already built, which we see as a mark of successful systems.
Give us thirty minutes and your hardest problem. We will listen, ask good questions, and tell you straight whether we can help. If we're not the right fit, we'll point you to someone who is.